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The Who

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Our vision is to assist small and medium sized businesses to activate and embed clear, process driven documentation of how their business runs.

 

Why? Because we've seen and felt the empowerment, control, organisation and value this adds.

​We've spent years working across a wide spectrum of business types and teams and the list is growing.

 

 enable businesses and organisations to see, think and operate smarter.

 

By breaking down silos and making things easy to understand.

 

I simplify the complexity of understanding business operations through clever thinking, engaging facilitation and the creation of highly visual models and diagrams, in business friendly language, to present connected and cohesive end-to-end business system views - “We can now see it, it’s like a work of art”.

 

These artefacts become indispensable to understanding business operations and designing business systems and processes. They then act as the reference anchor for business transformation change analysis, design and management and to support resilient and agile solutions.

 

I am adept at drilling down and quickly identifying and connecting all the layers and lenses of a business or organisation. I ask why, and dive into that to gain a deep and wide insight across people, process, information, technology, compliance, controls, monitoring and governance.

 

I have worked across a wide range of business sizes and industries:

 

* Small through large business, government, private, NGO, charities

* Health, engineering/manufacturing, transport, insurance, early childhood education, primary facing industries, programme delivery, business change and IT service delivery

* Small through complex enterprise software tools and systems

 

I have strong facilitation skills, using a high energy, friendly approach.

 

I am passionate about making process, systems and change better.

 

Wellington, New Zealand based but successfully work remotely when required.

Rachel du Chateau (prev Brunel)

Business System Designer and Process Architect

Rachel Brunel
  • LinkedIn

Rachel has an innate ability to simplify process to its finest point. Her unique architectural thinking and process structure designs tied closely to her belief that process must be made easier, better and more affordable to small and medium businesses has driven her to create the Bedrock System.  She’s passionately energetic and enjoys a vibrant balance of all things life.

"Rachel can process alot of information quickly. She is really good at bringing clarity where there is lots of ambiguity to provide insights to support decision making and system design. She navigates the detail and doesn't need hand-holding to get there".

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